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This paper investigates how companies become resilient to supply chain (SC) piracy through using transactional and relational governance mechanisms to develop strategies effective in environments characterized by weak regulative institutions and mistrust.

This study developed case studies of nine large manufacturers with operations in Brazil.

The companies employed transactional and relational governance mechanisms to learn from past incidents, anticipate, and respond to the threat of SC piracy, becoming more resilient over time. Transactional governance mechanisms reduced risk triggers through technology, while relational governance mechanisms enhanced trust between SC and non-SC members, allowing the members to build social capital.

The authors provide practical guidance for managers and policymakers in developing risk management strategies based on technology and collaboration to reduce SC piracy in environments characterized by mistrust.

SC piracy is a serious problem for global operations and SCs in many low-cost manufacturing locations. Besides the cost and service level consequences, the authors also highlight worker safety consequences, including the potential for kidnapping, psychological trauma, injuries, and death.

This study focuses on the little-researched topic of SC piracy. The authors examine the negative effects of a weak institutional environment, while most prior research focuses on the positive effects of a strong institutional environment. The authors position transactional and relational governance mechanisms as essential elements of SC risk resilience.

In-depth knowledge about specific national approaches to using digital evidence in investigations is scarce. A clearer insight into the organisational barriers and professional challenges experienced, alongside a more detailed picture of how digital evidence can help police investigations are required to empirically substantiate claims about how digital technologies are changing the face of criminal investigations. The paper aims to focus on the introduction of digital media investigators to support investigating officers with the collection and interpretation of digital evidence.

Drawing on ethnographic and interview data collected as part of an Economic and Social Research Council-funded project on the application of digital forensics expertise in policing in England and Wales, this paper examines the changing face of investigations in relation to escalating digital demand.

The analysis presents the national and regional organisational parameters of deploying digital expertise in criminal investigation and examines some of the challenges of being a digital media investigator (DMI). Through testimonies from DMIs, digital forensic practitioners, investigating and senior officers and forensic managers, the analysis explores the organisational tensions in the collection, processing, interpretation and use of information from digital devices for evidential purposes.

The paper offers an empirical basis for the comparative study of how the DMI role has been implemented by law enforcement agencies and its fit within broader institutional considerations and processes.

The development of the DMI role has raised questions about the supply of digital expertise, especially to volume crime investigations, and tensions around occupational divisions between scientific and operational units.

The findings show that while the introduction of the DMI role was much needed, the development of this valuable provision within each force and the resources available require sustained and coordinated support to protect these professionals and retain their skills.

This study contributes to the growing sociological and criminological literature with an ethnographically based perspective into the organisational and occupational tensions in the identification and processing of digital evidence in England and Wales.